A personal search

My Home Staff introduces domestic staff for you to employ directly. We take time to understand your household, assess suitable candidates and support you through interviews and offers. You choose the person who feels right for your home.

Clear fees

A £195 registration fee, including any applicable VAT, covers the agreed registration work and is credited in full against your final agency invoice. We confirm your introduction fee, applicable VAT and payment arrangements in writing before you commit.

Support if circumstances change

Qualifying placements include one replacement search at no further introduction fee, subject to our full terms. Eligibility includes payment within seven days of the invoice date or before the agreed start, whichever is earlier. We use reasonable endeavours to find a suitable replacement but cannot guarantee a successful placement.

Your role as employer

You employ your chosen candidate directly and are responsible for their employment contract, pay and employment obligations. We explain the checks included in our service and any outstanding matters.

Cancellations and your rights

Cancellation and refund arrangements are explained in our full terms. Statutory cancellation rights may apply, including a 14-day cancellation period for qualifying agreements. Nothing in this summary limits your legal rights.

Questions or a copy of our full terms?

Please contact contact@myhomestaff.co.uk or 020 8144 4321. We are always happy to explain anything before you begin.

My Home Staff Ltd · Company number 15650537
Registered office: 3rd Floor, 15 West Street, Brighton BN1 2RL

This page is a summary, not the complete Terms of Business.